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How do I start a return?Updated 8 months ago

Domestic Return/Exchanges

To initiate your domestic return or exchange head over to our Return & Exchange Portal. Refunds will be processed 2-3 days after they arrive at our warehouse. Exchange orders will ship within 2-3 business days.

International Return/Exchanges

You may self-return or exchange (postage paid by the customer) your order within 30 days of the delivery date. Please include a note of exchange or return. Once received we will process your request within 2-5 business days.

Ship to Address:

Good Thomas | Dog Threads | Dog Club Social

635 9th Street SE, Suite 105

Minneapolis MN, 55414

USA

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