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Good Thomas

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Non-Eligible Returns<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Any return or exchange requests that don&#x2019;t meet our Return Policy will incur a $7 shipping fee, $5 restocking fee, and will be processed as store credit only.

Non-Eligible Returns. Any return or exchange requests that don’t meet our Return Policy will incur a $7 shipping fee, $5 restocking fee, and will be processed as store credit only.

What do I do if I missed the 30 day return window?

Returns & Exchanges

What size is my dog?

How do I measure my dog?

What size am I?

Sizing & Product Info

What is your return policy?

How do I start a return?

Can I make an exchange?

How do I return or exchange a gift?

When can I expect my refund?

What is the return and exchange policy for sale items?

What are your shipping methods and how long do they take?

Can I edit/cancel my order?

How do I track my order?

What if my order arrives damaged, incorrect, or is missing an item?

Do you offer gift wrapping or gift messages?

How much does shipping cost?

What if my order has been marked as delivered, but I haven't received it?

Where is my order?

How Can I leave a review?

Orders & Shipping

What forms of payment do you take?

Do you offer gift cards?

Can I get a price adjustment?

Payment & Store Credit

What is your phone number?

Where are your products made?

Mission Statement

How we donate

Referrals

Wholesale

Press

Factory

Working With Good Thomas

What do I do if I missed the 30 day return window?Updated 6 months ago