Can't find the info you need? Let us help!

Main Site

Good Thomas

<p dir="ltr" id="isPasted" style="line-height:1.4896551724137932;margin-left: 36pt;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:11.25pt 0pt 3.75pt 0pt;"><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We accept all major credit cards and offer express checkout options when you use your Google, Amazon, Shop Pay, or PayPal account.</span></p>

We accept all major credit cards and offer express checkout options when you use your Google, Amazon, Shop Pay, or PayPal account.

What forms of payment do you take?

Payment & Store Credit

What size is my dog?

How do I measure my dog?

What size am I?

Sizing & Product Info

What is your return policy?

How do I start a return?

Can I make an exchange?

How do I return or exchange a gift?

When can I expect my refund?

What is the return and exchange policy for sale items?

What do I do if I missed the 30 day return window?

Returns & Exchanges

What are your shipping methods and how long do they take?

Can I edit/cancel my order?

How do I track my order?

What if my order arrives damaged, incorrect, or is missing an item?

Do you offer gift wrapping or gift messages?

How much does shipping cost?

What if my order has been marked as delivered, but I haven't received it?

Where is my order?

How Can I leave a review?

Orders & Shipping

Do you offer gift cards?

Can I get a price adjustment?

What is your phone number?

Where are your products made?

Mission Statement

How we donate

Referrals

Wholesale

Press

Factory

Working With Good Thomas

What forms of payment do you take?Updated a year ago